Purchase, Delivery and Returns

Our vintage products

We make every effort to display our vintage and vintage inspired products as accurately as possible, including the sizes and colours.  Images and colours may vary as shown according to the monitor they have been displayed on.

We pick products that are in good vintage condition however please be aware that most vintage products have been worn or used at some point, thus there may be some signs of minor wear-and-tear. Our vintage pieces have been professionally cleaned and brought back to life with utmost love and care.  We pride ourselves on quality and would not sell products which we would not wear or use ourselves, our standards are high and we aim to please.  To help  you determine and items condition we describe the items condition as excellent or good and will always attempt to detail any wear or tear.

Items are which are vintage inspired are new products from carefully selected suppliers, these items are in new condition.

Making a Purchase

Add product to cart, Proceed to checkout, Login to your account, Confirm order

You will then be directed to Paypal, please note you do not need a Paypal account to pay, you will note on bottom left-hand page it reads don’t have a PayPal account continue – click on continue

l if you do have a Paypal account you will need to login to Paypal to pay

Any questions about payment please contact: info@gracielane.co.uk or call 07734295177

Delivery Information (UK)

All orders require a signature upon delivery

There is a flat rate delivery charge of £2.95 for UK delivery

Your items will be dispatched using Royal Mail signed for delivery service.

Please allow 3 – 5 working days for your order to arrive

Delivery Information (International)

There is a flat rate delivery charge of £7.50 for international delivery

International orders are shipped using royal mail international signed for service.

Please allow up to 3 – 10 working days for your order to arrive

 Returns

We do hope you love your received items but if for any reason you want to return them Gracie Lane is happy to offer a refund on items for a period of 14 days from the date of delivery providing the items are returned in their original condition and packaged appropriately so as not to cause damage.

Gracie Lane will not refund any postage costs.

Please email Gracie Lane for a returns number prior to returning your item.

Please note the following process:-

Step 1: email info@gracielane.co.uk to receive a returns number

Step 2: Once you have received a returns number, ensure the item is packaged securely

Step 3: We recommend you use a signed for postal delivery service to return your item (Items which are lost in the post will not be refunded or exchanged)

Step 4: Gracie Lane receives goods in their original condition within 14 days from the delivery date and issues a refund.

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